Salon Policy

SALON POLICY AT THE NAIL ATELIER

Dear customers,

Our Salon Policy is to protect the customer rights and guarantee our services.
The hard copy is displayed in our Salon and available on your request.

We also would like to inform the main points that you need to be aware before booking or coming to our salon for the service(s).

GUARANTEE
1. Traditional polish is not guaranteed
2. Enhancement / Gel polish services are Only guaranteed for 72 hrs from your visit. Within this time frame , if any problem due to the technical , please get in touch with us to schedule your free repair . If you can not come back within the free repair period, please still inform us and book an appointment at your most convenient.
3. We will not be responsible for any breakage , infection or damage nails after you Leave the salon.
REFUND
1. No cash refund will be given After you have left the salon .
2. If you have any problem concern to the service , staff .., please inform us at the till point.
3. If you paid and left the salon , we will consider that you accepted and were happy with the complete result of the service / staff.
4. No refund will be given just because you simply changed your mind.
5. Please note that the salon is not responsible for the loss of personal belongings. We kindly ask you to be vigilant with your items and ensure you have everything before you leave.
NOTES :

>Inform the salon if you have any allergy related to any chemical / substances Before having any service(s)
>Inform the salon immediately if you have any concern that you have any infection / reaction/ condition with respect to your nails.
> We will not take the any responsibilities for the loss of your personal belonging while you are having the service(s) in our salon.

Thank you for your supports.